KetoDick Videos

Every KetoDick video and Facebook Live, with a summary and a second look.

Keto Meal Prep 101: Grab-and-Go Protein as Insurance Against the Bad Day2021-01-19A 2021 Live from the rowing machine: why every keto dieter needs grab-and-go protein in the fridge, and how to add protein to takeout and family meals.
Restarting Keto After a Hard Year: Everyone Is on a Diet, So Start With Drinks and Whole Carb Portions2021-01-07A January 2021 restart Live: why there's no shame in falling off, how to find where it slipped, and the first three changes I'd make.
When Diet Isn't in Your Top Three: Keto, Priorities and Hunger Control (Summer 2020)2020-07-12A 2020 group Live after a break: ask whether diet is in your top three priorities, why I don't count pounds lost, and how ketosis controls my hunger.
A Pandemic Broadcast From March 2020 (Not a Keto Video)2020-03-12A 45-minute Live from the first days of COVID-19 in March 2020. It isn't about keto; this page says what's in it and why the numbers aren't repeated.
Still Hungry on Keto While Losing Weight? Add Fiber Before You Add Fat2020-02-29An 18-minute 2020 Facebook Live: hunger in the weight-loss phase usually means too little fiber, not too little fat. Plus potassium before workouts.
Keto on the Go: Fast-Food Orders, the Protein-to-Calorie Test and the Three-Year-Old in the Kitchen2020-02-17A 2020 group live: building a low-carb day from fast food, a quick protein-to-calorie test for any meal, common keto concerns, and handling cravings.
Week Seven on Keto: Why Month Two Feels Different, and When to Start Cutting Fat2020-02-16A 2020 group Live at week seven of a keto reboot: why month one is the hard part, how adaptation changes hunger, and trimming fat to speed things up.
Week Six on Keto: Why Month Two Is When the Calories Come Down2020-02-13An 83-minute 2020 Facebook Live for week six of a keto reboot: lean protein, fiber, the whoosh, no magic in calories, and the Oreo you don't eat.
Minimalist Keto Meal Planning: Meat, Fish, Green Vegetables, Done2020-01-22No almond flour, no science class: the simplest keto meal plan I know, why I pointed to leaner proteins, and what the evidence says about adding a multivitamin.
What Does Ketosis Feel Like, and How Can You Tell If You're in It?2020-01-22Steady energy, less hunger, funny-smelling breath, and how to use cheap urine strips in reverse. One chemistry slip corrected.
How to Track Progress on Keto: Measure Inches, Not Just Pounds2020-01-22Why the scale is noisy on keto, the four measurements and the yarn-string trick I recommend, and why a baseline blood test before you start is worth it.
Why Eat Avocados on Keto? Fiber, Potassium and Healthy Fats2020-01-22A 90-second case for avocados on keto: low net carbs, fiber, potassium and a good fat profile, plus what the potassium guidelines actually say.
How to Get Back Into Ketosis After a Carb-Heavy Meal (Hint: Just Eat Normally)2020-01-22Had pizza, cake or fries? The fastest way back to ketosis isn't the healthiest. Why I say return to normal keto, maybe walk, and skip the punishment.
New Year Keto Reset (2020): Protein, Vitamins and Salts First, Everything Else Optional2020-01-01My New Year's Day 2020 group Live: what your body actually needs while losing weight, a protein-vs-carbs-plus-fat rule, and how strict to be on carbs.
Make Decisions, Not Mistakes: Setting Your Keto Rules for the New Year2019-12-31A New Year's Eve 2019 live: decide your diet rules once, in advance, then follow them. Plus the five foods to cut first, and why calories still count.
Why I'm KetoDick: Hunger, Insulin and Why Every Gram of Carbs Counts2019-12-24A Christmas Eve 2019 live: keto isn't all or nothing. Cutting 300 g of carbs to 200 still helps, and why I think broken hunger, not food, drives weight gain.
Keto Macros for Week One: Your Protein Number, and Why Fat Can Wait2019-12-03My 2019 reboot-group video on macros: a fixed protein number by sex, height and activity, carbs down, and fat as the flexible macro by phase.
Keto Reboot Week One: Track Two Days, Cut Whole Carb Sources, Measure With Strings2019-12-01Week one of my 2019 reboot group: track a couple of typical days, drop the obvious carb sources, check your electrolytes and measure with strings.
Keto Isn't About Ketosis: My December 2019 Reboot Live on Insulin, Protein and Realistic Pace2019-12-01The hour-long Live that started a six-month group reboot: ketosis is a tool, protein comes first, half a pound a week is a good pace, and measure with string.
Are Chaffles Keto? Plus Electrolytes, Sole Water and Starting Macros (2019 Live)2019-08-28An August 2019 Live: chaffles are optional, why potassium is the hard electrolyte, sole water, and the 80/77/20 starting macros, checked against the literature.
A 23-Second Silent Clip From August 2019 (Not a Keto Video)2019-08-01A 23-second phone clip from August 2019 with no speech at all. What it is, and where to find the keto Lives from that summer.
10% Happier: Sleep, Water and Small Free Habits That Make Keto Easier2019-05-30The gentler follow-up to Stall Breaker: sleep, water, short meditation, light exercise, nature and music as free habits that make food choices easier.
Stall Breaker: How I Built My Fastest Keto Weight-Loss Menu, and When Not to Use It2019-05-23My 2019 tough-love live on Stall Breaker: building a lean, complete keto menu step by step, why speed has limits, and who needs a doctor first.
Meal Prep Sunday and a Bottled Keto Coffee: Why I Still Say Don't Drink Your Calories2019-05-05A four-minute kitchen clip: tasting a bottled keto coffee during meal prep, why I don't bother with MCTs, and my rule of no calories in drinks.
Trying a Ready-to-Drink Keto Coffee, and My MCT Oil Warning2019-05-04A 4-minute 2019 clip tasting a canned keto coffee: reading its label, why MCT oil is oversold, and the stomach warning every beginner should hear.
Cheating on Keto: Why It's a Decision, Not a Failure, and How to Do It Smart2019-04-24A 2019 backyard recording on cheating: why one cake isn't your diet, two smarter ways to go off plan, and what the trials say about ketosis itself.
Why I Stopped Using Keto Macro Percentages: Set Grams Instead (Good Friday Live, 2019)2019-04-19A 2019 group Live: why I dose protein and carbs in grams and let fat float, why fat bombs are dessert, and spring-cleaning your kitchen for keto.
Exercise on Keto: What Beginners Should Do, and When Carbs Around a Workout Make Sense2019-04-14A 2019 fireside Live on exercise and ketosis: light activity for beginners, electrolytes in your water, and small doses of sugar around hard training.
Willpower vs Habits on Keto: Why 'I Need More Discipline' Usually Means 'I Need a System'2019-03-20A March 2019 Facebook Live: discipline was the top answer in my group, so I argued for tracking, habits and cooking well instead of gritting your teeth.
The Full Men's Health Keto Live (2019): What the Uncut Recording Adds2019-01-12The uncut 2019 Facebook Live behind KetoDick's Men's Health rebuttal: what it adds, the lines that hold up, and three I wouldn't repeat today.
Lazy Keto Meal Prep: Slow-Cooker Pork Chops for Under $62019-01-12A five-minute crock-pot pork chop prep from 2019, why a protein tray in the fridge beats grazing, and how to handle the butter by phase.
Men's Health on Keto (2019): Vegetables, the 100 g Protein Cap and 90/6/4, Revisited2019-01-12KetoDick's 2019 line-by-line answer to a Men's Health keto piece: vegetables, the protein cap, 90/6/4, monitors. What the research says on each point.
Keto Maintenance: Add Fat Back, Keep Protein and Carbs, and Expect It to Be Hard2019-01-08My January 2019 Facebook Live on keto maintenance: fat comes back, carbs and protein stay put, the rewards stop, and a tiny cookbook helps.
Keto Q&A, January 2019: Maintenance, Meal Prep, Salt, Kids and Going Off Plan2019-01-08A 40-minute Facebook group Q&A from January 2019: maintenance macros, a one-hour meal prep, salt, cooking vegetables well, and carbs vs calories.
Keto Basics for 2019: How I Came to Keto, the 80-Gram Protein Rule and Why Grams Beat Percentages2019-01-06A 109-minute January 2019 Facebook Live: how a glucose meter led me to keto, the 80 g protein rule, fat as the variable, and a multivitamin.
Why Keto Maintenance Is Hard: The Psychology of Keeping Weight Off2018-11-28A 2018 live on keto maintenance: no more scale wins, critics waiting for a regain, an old self-image, and eating a whole extra meal's worth of fat.
Keep Complexity Low: The Keto Basic Rule, From a 2018 Live2018-09-17A September 2018 live that was mostly a coaching announcement. The keto part: why I left supplements out of the group, and low carb over strict keto.
When Your Head Is the Reason You're Off Your Diet: Mantras, Music and a Walk2018-09-12A 2018 Live on motivation, not macros: two mantras, three songs and 30 minutes of easy movement as tools for getting back on your diet.
Four Keto Staples I Suggested in 2018: Whey Protein, Psyllium, Potassium Salt and Calcium-Magnesium2018-06-28A 2018 Live on four inexpensive supports for keto (whey isolate, psyllium, potassium salt, calcium-magnesium-D) and what the evidence pages say about each.
A 2018 Coaching Announcement: What It Was, and Why the Free Material Came First2018-06-20A short 2018 clip announcing a five-person trial of one-on-one coaching. An honest note on what it said; this page makes no offer.
Tough Love: Why Keto Isn't Working for You (Protein, Greens, Tracking and Patience)2018-06-15My 2018 Tough Love Live: get protein, greens, a multivitamin and water first, track honestly, skip the jump-starts, and aim for a pound a week.
Keto Basics for Beginners: 50 Carbs, Enough Protein, and Keep It Simple2018-05-02My 2018 keto basics in one video: 50 g total carbs, 80 or 100 g protein, fat as the variable, broth, light salt and a multivitamin, checked against the literature.
Tired on Keto? Sodium, Potassium and the Bouillon Routine, With the Salt Measured Out2018-05-02KetoDick measures out 3,000 mg of each salt and shares his bouillon-and-potassium routine. What he said about sodium, and what the guidelines and PURE say.
Ketosis Is Not Fat Loss: Why I Don't Chase Ketones, and How Much Protein to Eat2018-04-24A Wednesday Keto Basic Live: being in ketosis isn't the same as losing fat, why I don't chase ketones, and my four protein numbers.
Keep Keto Simple: Home-Base Foods, Better Broccoli and an Electrolyte Bottle2018-04-24A Keto Basic group broadcast: find a few home-base foods, learn to cook them well, and build support systems like an electrolyte bottle.
\"It Works for Me\": What That Should Mean on Keto, and Why Protein Comes Second2018-04-24A 48-minute Keto Basic Live on the phrase 'it works for me': pick a keto style that fits your life, then hit protein with leaner sources.
Holiday Eating on Keto: Extra Carbs or Extra Calories, Just Not Both2017-12-12A 4-minute handheld clip from December 2017: if the holidays pull you off plan, pick extra carbs or extra calories, not both. Make decisions, not mistakes.
There's No Such Thing as a Keto Stall: A Kitchen Q&A on Stalls and Missing Nutrients (2017)2017-11-07A 2017 kitchen Live: why stalls are usually calories, what the first month really looks like, and the fortified-food gap you lose on keto.
A 43-Second Kitchen Clip From November 2017 (Not a Keto Video)2017-11-04An unedited 43-second phone clip from November 2017 with five spoken words. Here is what it is, and where the actual keto videos are.
Avocado Bacon Breakfast: My One-Minute Keto Bowl (2017 Clip)2017-09-06A one-minute 2017 kitchen clip: avocado, bacon, lime, sambal chili garlic paste, mayo, salt and pepper, stirred together for breakfast.
Avocado and Bacon Keto Breakfast: A Raw 2017 Recipe Clip2017-09-06An unedited 77-second phone clip of my avocado, bacon and sambal breakfast: the ingredients, the method, and where the full version shows up.
What Is the Keto Diet and How Does It Work? Insulin, Ketones and Hunger Explained2017-09-02KetoDick's 2017 explainer: carbs down, insulin down, hunger down. What holds up, and what metabolic-ward studies say about the 'secret'.
How to Start Keto the Easy Way: Taper Down Instead of Going Strict on Day One2017-09-02Cut the starchy sides first, then the drinks, then the sauces. KetoDick's 2017 tapering plan, and what trials say about low-carb vs keto.
Are Any Foods Banned on Keto? Why the Dose Makes the Poison2017-09-02KetoDick's 2017 case that keto bans no foods, only doses. Plus what fibre labels and the definitions actually say about net carbs.
What Is Lazy Keto, and Do You Really Need to Count Calories?2017-09-02Lazy keto has two meanings. Why I said counting carbs is the must, counting calories is optional, and what the studies say about calories on keto.
Why Keto Works: The Advantage Is Adherence, Not a Metabolic Trick2017-09-02KetoDick's 2017 case that keto works because people can stay on it. The video, the protein-ceiling arithmetic, and what the trials say.
Still Hungry on Keto? What to Do in Month One, and What to Check After Week Six2017-09-02Hungry on keto? KetoDick's 2017 advice by stage: month one, eat fat and hit protein; past week six, look for hidden carbs. Plus what protein research adds.
What Foods Are Banned on Keto? The Unedited 2017 Original2017-09-01The original file behind my 2017 banned-foods video: no foods are banned on keto, only doses. Plus how far I took that idea by 2020.
Keto Electrolytes Made Simple: Sodium, Potassium, Magnesium and Calcium2017-08-25Name the four electrolytes and keto gets simpler. KetoDick's 2017 video, plus what the trials say about light salt and how much sodium.
Eating Too Much Fat on Keto? When to Stop Pushing Fat for Weight Loss2017-08-25Why I told people to stop pushing fat after month one: the three phases of keto, where your energy comes from, and what the metabolic-ward studies found.
Stop Pushing Fat on Keto: The Unedited Take of My 2017 Fat Video2017-08-24The raw camera file behind my 2017 'eating too much fat' video: three phases of keto, why fat is optional while you lose, and how my view moved by 2020.
Making Sense of Keto Electrolytes: The Unedited 2017 Original2017-08-24The original file behind my 2017 electrolytes video: four minerals, greens and salt first, and a doctor before potassium pills.
Dosing Carbs for Hard Workouts on Keto: The Unedited Original2017-08-24The uncut take behind my 2017 workout-carbs video: who needs carbs around training on keto, which kind, when, and how few to start with.
Carbs Before a Workout on Keto: How to Dose Them for Hard Training2017-08-24Who actually needs carbs around a workout on keto, which kind and when, and why most people doing keto for weight loss can skip them.
Keto Weight Loss Timeline: What to Expect Week by Week in Your First Two Months2017-08-05Water first, a slog in weeks two and three, then fat loss. KetoDick's 2017 keto schedule, checked against what the trials report.
Comparing Your Keto Weight Loss on Social Media Can Be Worse Than the Scale2017-08-05Why keto group before-and-afters can do more damage than your scale: cherry-picked days, stretched numbers, different starting points, and rates that aren't healthy.
Am I Drinking Enough Water on Keto? The Urine-Colour Check2017-08-05Why I used urine colour instead of a glasses-a-day rule on keto, and why drinking more water and taking more electrolytes can turn into a hamster wheel.
Are Dark Keto Strips Dangerous? Do They Mean You're Dehydrated?2017-08-05A dark ketone strip usually isn't danger or dehydration. Check your urine colour, know what strips measure, and when diabetes or kidneys change the answer.
Is Keto Flu Real, or Is It Carb and Sugar Withdrawal?2017-08-05Why I said 'keto flu' is the wrong name: fatigue, cramps and bad sleep have different causes. What the research says about each.
Urine Strips, Blood Meters or Breath: Three Ways to Test for Ketosis2017-08-05Blood, breath or urine strips: what each ketone test measures, why strips fade as you adapt, and why KetoDick later said you don't need a meter.
It's Not Keto Flu: The Unedited Original of My Carb-Withdrawal Rant2017-08-04The raw take behind my keto flu video: why I called it withdrawal, why fatigue and cramps have different causes, and why to ask a doctor first.
A Three-Second Test Clip From August 2017 (No Speech)2017-08-04REGI1210 is a three-second clip from August 2017 with no speech in it: likely a camera test or false start. Here's what it is and where to go instead.
Do Calories Still Matter on Keto? The Original Recording, and Where the Idea Went2017-08-04The original file behind my 2017 'do calories still matter' video, and how 'deficit yes, restriction no' turned into rules I used in later Lives.
What Is Bulletproof Coffee? The Original Recording Behind My 2017 Video2017-08-04The unedited original of my August 2017 bulletproof-coffee video: same talk, same day. What it says, and how my view held up through 2019.
Can You Drink Alcohol on Keto? Beer, Liquor, Mixers and Why You'll Feel It Faster2017-08-04A 5-minute 2017 explainer: alcohol on keto, which drinks carry carbs, why it matters when in your diet you drink, and a warning about tolerance.
Social Media Can Be Worse Than Your Scale: The Unedited Original2017-08-04The uncut recording behind my 2017 video on keto group before-and-afters: why other people's best days make your average day look like failure.
Do You Need Bulletproof Coffee on Keto? What It Is and Why It's Optional2017-08-04Bulletproof coffee isn't part of keto. What goes in it, what the MCT and grass-fed butter research is actually about, and why I'd rather you eat your fat.
Do Calories Still Matter on Keto? Deficit Yes, Restriction No2017-08-04KetoDick's 2017 answer: calories still matter, but counting them may not. The video, then what the metabolic-ward and diet trials found.
An 8-Second Test Clip From August 2017 (No Keto Content)2017-08-03An 8-second camera test from August 2017, with one garbled greeting and no keto content. What it is, and where the real videos from that week are.
Gained 5 Pounds Overnight on Keto? What a Weight Spike Really Is2017-08-03The day I gained five pounds on keto and posted it anyway: why it can't be fat, what the whoosh idea is, and why your diet is a week, not a day.
Off-Topic: Why I Think Any Intelligent Life We Find Will Be a Machine2017-08-02A two-minute 2017 clip with no keto in it: a thought on the timeline from the industrial revolution to AI, and what it means for finding aliens.
I Gained 5 Pounds Overnight on Keto: The Raw Recording Behind the Video2017-08-02The home recording behind my 'gained 5 pounds' video: why an overnight jump isn't fat, why I changed nothing, and what insulin does to water.
What Do You Actually Need to Start Keto? (MCT Oil, Grass-Fed Butter, Ketone Strips)2017-08-01Keto doesn't come with a shopping list. Why MCT oil and grass-fed butter are optional, why canola oil is acceptable, and you can do keto at Walmart.
Spend Your Carbs on Vegetables: Fiber, Net Carbs and Why Exactly 20 Grams?2017-08-01KetoDick on spending carbs on vegetables, keto poops, net vs total carbs, and questioning the 20 g rule. With what fiber research says.
Keto Beginner Questions Answered: The Scale, Fat Adaptation, Sweeteners, Alcohol and Ketone Strips2017-07-31A 41-minute 2017 live working through keto forum questions. The summary, and a hard look at the 'protein ceiling' and the 50-carb rule.
Do You Need to Exercise on Keto? And Is Keto Really a High-Fat Diet?2017-07-31An early KetoDick live on exercise, keto as an intervention, and the arithmetic showing he ate about 10 g more fat than before keto.
Do You Need to Exercise to Lose Weight on Keto?2017-07-31My answer to the most-asked question in the groups: weight loss is mostly made in the kitchen, but exercise is still one of the best things you can do for your health.
Beginner Keto Questions Answered: Keto Is Low Carb, Not High Fat2017-07-31My first long Q&A, four weeks into keto: why it's low carb not high fat, the 30-day rule for the scale, fat bombs, bulletproof coffee, and why I started.
Only Lost 5 Pounds in a Month on Keto? Setting Realistic Weight-Loss Goals2017-07-31Five pounds in 25 days is not failure. Why I said don't call a plateau inside six months, and what long trials show about keto weight loss over time.
How to Set Up MyFitnessPal for Keto: Set It to Maintain, Count Carbs2017-07-31The MyFitnessPal mistake I saw most: setting it to lose 2 lb a week on day one. Why I said set it to maintain, count carbs, and eat to full in month one.
28 Days of Keto for High Fasting Blood Sugar: My First Update, Revisited2017-07-31My first keto update at 28 days: fasting glucose down, 12 lb mostly water, no hunger. What holds up, and the protein-ceiling claim that doesn't.
Is Keto Dangerous? How to Answer the Friends Who Warn You2017-07-31KetoDick's 2017 reply to 'keto is dangerous': every intervention has risks, monitor yours, and beware of forum confirmation bias. Plus what the lipid research says.
Do You Have to Keep Eating Fat on Keto? No. Fat Is the Optional Macro (2017 Reply)2017-07-29A 2½-minute 2017 reply: carbs and protein stay fixed, fat is optional, and why your macro percentages shift when you eat less fat.
The Notebook To-Do List: A Two-Minute Tip on Clearing Your Head (2017)2017-07-28A short 2017 clip, not about food: how I write every obligation on paper, sort it into three sections and tear out pages as I finish them.
Fat and Protein Macros: A 14-Second Clip That Never Became a Video2017-07-26A 14-second 2017 test clip on fat and protein percentages. What it says, why percentages mislead, and where the full answer lives.
A Greens-and-Protein Meal Powder on Keto: Fiber, Net Carbs and an Honest Taste Test2017-07-25A 6-minute 2017 clip reviewing a plant-based meal powder: how I counted its fibre and net carbs, why I used it, and why it tastes like a barn.
Body Fat vs Dietary Fat on Keto: How Do You Burn Your Own Fat?2017-07-25A 2017 answer to a group question: your body doesn't care if fat comes from your plate or your belly. Hunger fades, you eat less, and the gap comes from body fat.
Half a Prenatal Vitamin on Keto? My 2017 Tip, Looked at Again2017-07-22My early tip: a half-dose prenatal vitamin to round out nutrients while adjusting to keto. Why I liked it, what changed, and what the research says.
Ketone Strips in 14 Seconds: Either They React or They Don't2017-07-19A 14-second clip from July 2017 on reading urine ketone strips as yes-or-no, and what my later videos and the literature add to it.
The Chip-Reader Rant: A One-Minute Comedy Bit From July 2017 (Not About Keto)2017-07-19A one-minute 2017 comedy bit about paying by card at a checkout. No keto content, here's what it is and why it's in the archive.
A Two-Second Test Clip From July 2017 (No Keto Content)2017-07-19A two-second silent phone clip from July 2017: what it is, why it's in the archive list, and where to find the early KetoDick advice instead.
How to Read Ketone Strips in One Minute: Ignore the Colour, Check It Reacts2017-07-19A one-minute 2017 clip on urine ketone strips: why a faded strip can still mean ketosis, blood vs urine tests, and what changed in my view later.
A Three-Second Test Clip From July 2017 (No Keto Content)2017-07-19A three-second phone clip from July 2017 with no speech: what it is, why it's listed, and which early KetoDick videos to watch instead.
Day Three on Keto: Why Ketone Strips Show Only a Trace, and Why the First Two Weeks Are Hard2017-07-18A 90-second reply from July 2017 to someone on day three: why strips barely change yet, and why weeks one and two are about getting through.
Two Weeks Into Keto and Still Hungry? Don't Try to Lose Weight Yet (1-Minute Reply, 2017)2017-07-18A one-minute 2017 reply to a hungry member two weeks in: check where your calorie goal came from, skip the scale and restriction for now.
Keto for Athletes: When to Add Carbs Around a Hard Workout (3-Minute Answer, 2017)2017-07-17A 3-minute 2017 answer: most exercise needs no keto changes, but for hard CrossFit-style training, a few carbs before, during or after help.
Why Are You Doing Keto? Start With Your Goal (Day 34 Live, July 2017)2017-07-17A 53-minute Facebook Live from day 34 of my own keto start: why your reason for doing keto changes the advice, and why I started for blood sugar.
\"Keto Grill!\": An 11-Second Test Clip From July 20172017-07-16An 11-second clip from July 2017 whose only words are \"Keto Grill!\". What it is, what it isn't, and where my real cooking videos are.
Is Cheese Keto? What \"Is This Food Keto?\" Actually Asks2017-07-16A 90-second 2017 clip: a ketogenic diet is whatever you eat that keeps you in ketosis, so cheese is keto. Whether it's a good choice is a separate question.
Lean Food Log on Keto? Keep the Chicken Skin and Count the Butter2017-07-14A 41-second 2017 reply clip: keep carbs low, don't eat if you're not hungry, pick fattier cuts, and log the butter and oil you cook with.
A Two-Second Test Clip From July 20172017-07-14A two-second clip from July 2017 with no speech in it. What the file is, and where to start if you came looking for the early videos.
An Off-Topic Rant About Accountability (July 2017, Not a Keto Video)2017-07-10A 17-minute July 2017 recording about parking tickets, billing errors and why organisations don't own their mistakes. No keto in it.